Transportation continues to be a challenge for everyone in this unprecedented time of COVID-19 pandemic. The chatter about “who has the power” from a pricing standpoint is just frustrating and continues to highlight the gap in true collaboration. Having “power” does not solve problems. It simply leads to ongoing fluctuations in costs, service, and real problem-solving.
Collaboration will always beat the “power shift” approach. Most shippers aren’t looking for power – they are looking for brokers to do what they said they would do and partners who understand that all parties winning (shipper, broker/carrier, customer) is the real, deal to be made. Both customer and broker need to align on what they are bringing to the table, understand controllable and uncontrollable factors impacting the business, and then come together to align on the best outcome for both parties.
Our strategic and long standing industry relationships and commitment to modern technology allows for “Mom & Pop shop” business relationship while delivering high tech solutions and corporate volume level pricing. Whether it is production sensitive, just in time materials or just a standard shipment, UDL has you taken care of!
We track our carriers via GPS. This allows to us to monitor the drivers progress towards pickup and then towards delivery. We watch their location hourly/daily to confirm the truck is moving in the right direction. We update you daily with your drivers current location to give you peace of mind that you know at all times where your freight is. All of our staff is constantly connected. Our office email is on our desktop & cell phones. We respond to emails in under 10 minutes, every time. Unknown ETA status, surprise delays, deceptive rate practices and missing in action freight agents are eliminated here at UDL. We take the “your freight is our freight” approach from pick to drop on every job. It;s our baby until that load delivers!
The freight buck stops with us. Flexibility, maneuverability, and adaptability allows UDL to meet real time daily market conditions changes. We take action when others need to wait for approval or direction. With over 30 years of combined corporate business C-Level experience, we have the expertise to eliminate the red tape, take command action, and make it happen!
Monday: Friday: 8am – 5pm
Saturday: By Appointment
Sunday: By Appointment
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